Monday, January 7, 2013
Tuesday, May 22, 2012
Shoe Laces from Italy!
For two months I lusted after these oxfords I had stumbled upon on Nordstrom.com.
You know how people use credit cards that accumulate airline miles? Well, I use a Nordstroms credit card to accumulate Nordstroms Bucks. Whatever I buy, anywhere, earns me new shoes or a new purse. When I buy a BBQ from Home Depot or a 25,000 mile car tune-up at Toyota, visions of Kate Spade or Coach dance before my eyes. I guess you'd say I'm a Nordstroms "frequent flyer." (I love that their stuff lasts forever and that they alter clothing for free - which comes in handy when you're petite and barely over 5 feet tall.)
Back to my story.
For a couple of months, I watched and admired these beauties from afar. Then one magical day, a $40 Nordstroms Bucks check arrived in the mail. I ran to my computer and moved my beloved shoes from my "wish list" into my shopping bag and clicked "check out."
My computer rang as it flashed an email alert from Nords. My shoes were on their way!
A few days later by new Boemos oxfords arrived. I carefully opened the carton and gently lifted out the box containing my new treasure. Uh, oh. The box looked like it had been rescued from the Titanic -- not like it had been resting on a shelf at Nordstroms. My heart raced. Did it contain two left feet or two different sizes? I carefully removed the rubber band and lifted off the top.
The shoes appeared to be OK and they fit perfectly. And WOW, in person, they looked just like their picture. I rummaged through the box for the laces. NO LACES! No laces?
I dialed Nordstroms' 800 number and rattled off my sob story. A compassionate, kind woman comforted me and promised to call me back after she found a set of laces.
On hour later, my phone rang. "I'm sorry, Didi, there are no more pairs of your shoes available," she said. "The buyer left a message for the manufacturer to see if they'll send you some laces. It might take a couple of weeks, but I'll keep in touch with you and let you know what happens one way or another."
I gazed fondly at my new shoes. I had nothing to lose. None of my favorite online shoe haunts carried them. I crossed my fingers and waited.
A week later, my Nordstroms helper called again -- they were still looking. I began to lose hope.
Another week passed; she called again, "Didi, the manufacturer will be sending your Boemos laces directly to your home."
I gazed at my lace-less shoes. "Soon," I whispered.
THE NEXT DAY, FedEX came with a sweet little package from Firenze, Italy. I kissed my shoes, laced them up and we lived happily ever after.
Coincidentally, we're visiting Firenze (Florence) later this year to see all the paintings, sculptures and architecture I studied in art history classes. I wonder how many Nordsroms bucks I'll earn from my trip to Italy.
Posted by dressperado at 10:04 AM 0 comments
Labels: Boemos, customer service, Italy, life, Nordstrom, shoes
Thursday, April 28, 2011
I can't wait to see this in person.
Posted by dressperado at 2:38 PM 0 comments
Labels: fashion, handbag, iPhone cases
Monday, November 29, 2010
Gift Guide Part 2
Posted by dressperado at 9:23 AM 0 comments
Labels: gadgets, gift guide
Wednesday, November 17, 2010
Gift Guide - Part 1
Moleskine® Cover
Posted by dressperado at 9:31 AM 0 comments
Labels: fun stuff, gift guide
Friday, October 8, 2010
Thursday, October 7, 2010
Singing and Dancing in the Rain!
I just returned from shopping at Nordstrom. As I perused the fabulous shoe department (1/4 of the floor at my Nord's), I saw something new. Smack dab on the aisle was a Hunter Boot display that was made even more colorful with their new boot socks,-- yep, they were specially created to be worn with rain boots. I live in the Pacific Northwest where we have lots and lots of wet weather and therefore many opportunities to wear rain boots. We've been wearing rain boots long before they were trendy. Because Nordsrom didn't have the color (black and white/see below) that I wanted I didn't buy a pair (yet), but I think Hunter has a good idea with this product.
Posted by dressperado at 3:08 PM 0 comments